1. Register on this site

By clicking button Registration on the top side, fill small form with your information:

• First and last name of the contact person
• Company name (by latin chars, can't be changed in the future)
• Email
• Password

To E-mail address, specified during registration, you will receive an email with a link which you should click to confirm your registration. After that, you can login to the site and use your profile.

2. Create user accounts for staff who will deal with user support

• Name and surname
• Position
• E-mail
• Username and password to use the system (login is given only once and not changed)
• Photo

3. Set up the accounts on your communication devices

To connect to the server support2biz and stay in touch, you need a program chat client that supports protocol XMPP (Jabber) . List of programs chat clients that you can use on different operating systems and devices you can see here.

Сreate a new profile in the program IM client for the protocol XMPP (Jabber) with the following settings:

4. Generate code of the button to display  chat and install it on your site

Sign in to your profile, and click the menu item button code.On the page that you can customize the look and feel of the buttons to open the chat you wish to install to your website.

After choosing the desired settings - you can click Generate , then in the text box to the one button will generate a code that you need to copy and install on your site. You can also use the button Generate and view. Then in the Preview you will see how will look button on the site, and you can click that to check the operation.